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Remanufactured Dyson DC16 Root 6 Handheld Vacuum Cleaner | 
 enlarge | Brand: Dyson
Category: Kitchen
List Price: $149.00
Buy New: $93.75
You Save: $55.25 (37%)
New (1) Refurbished (1) from $86.99
Avg. Customer Rating:  17 reviews
Sales Rank: 1657
Shipping Weight (lbs): 5.6
Dimensions (in): 15.3 x 10.1 x 6.6
MPN: 12157-02
UPC: 879957001343
EAN: 0879957001343
ASIN: B0013JFT8A
Availability: Usually ships in 24 hours
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| Features:
| • | Bagless handheld vacuum cleaner with Root Cyclone technology | | • | Twice the suction of other handhelds; recharges 3 times faster | | • | Cordless; picks up large debris; 1-touch cup-emptying system | | • | Battery charger, crevice tool, and combination accessory tool included | | • | Measures 4-2/7 by 18-2/7 by 8-8/9 inches |
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| Customer Reviews: Read 12 more reviews...
 Everything it should be! November 3, 2008
I am more than thrilled with my DC16. Because I have dogs, I have wood floors and use the DC16 everyday to clean something up. The boyz track in dead leaves, spill their kibble, tear the stuffing out of their toys, and one sheds horribly at certain times of the year.
The cat isn't any better. She occassionally launches herself from under a potted plant and scatters dirt everywhere. And like most cats, she kicks a little kitty litter out when using the box.
The DC16 is what it is... a powerful hand vac that saves time by being convenient, portable, and fast. It's not a full size vacuum and shouldn't be expected to clean like one. What it's best at is picking up cat hair off the couch, cleaning crumbs off the car floor, and sucking up the little messes that are part of my everyday life.
I absolutely love it!
Acceptable October 10, 2008
Very convenient product for usage and storage. Once charged, the power seems to last for an acceptable timeframe. Emptying out should happen frequently. Price I paid was decent and within $10 off the lowest price I saw on the internet.
Good Little Vacuum October 7, 2008
My refurb unit did not include an instruction manual, and there does not seem to be a place to download one on the Dyson site. That said, it's not exactly rocket science to run the thing.
Be aware that at full charge, the unit runs continuously (at full power) for only 6 minutes or so, and according to the Dyson site, takes 3 hours to recharge if you use all the power. So, its really more of a dustbuster than anything else - however I was able to "dustbust" my 2,000 sq ft home with all the corners and even stairs included without a problem - it did a great job at handling pet hair.
You need to put the whole unit into the charging bracket - you can't just take out the battery, which means it sticks out a pretty good amount in your closet or whatever if you mount the bracket to the wall. I took off a star for this.
I wouldn't pay full price for this, but at $70 it was a really good deal and a good performer. I was concerned about buying a refurb cleaning product because it might still have someone else's dirt in there, but the unit was spanking clean.
Powerful HandVac. Great Customer Service October 4, 2008
1 out of 1 found this review helpful
I haven't owned a handvac since the early 1990's dustbuster days. When this remanuf unit came up for sale, I thought I'd try the Dyson despite the mixed reviews (my boss loves Dyson products). My expectations were somewhat low due to the reviews on this site, but the unit has been quite functional for us. We mainly use it to pick up dust bunny fur (lots of it) and to get in the corners and under the sofa. Yes, the battery does run out fairly quickly, so we compensate by doing sort bursts of suction. That seems to work. Recharging time is good.
We did have to call customer service because the dirt bin cover wouldn't release properly. A new cover was sent out quickly & the bin cover pops open like it should. The customer service people were very friendly and helpful.
Some problems, but great customer service September 22, 2008
I bought the remanufactured DC16 about a month ago. It worked fine - once. When it was time to recharge the battery, all I got were flashing red lights and it no longer worked. I called customer service, and they thought it might have been a problem with the battery charger. So they mailed a replacement. It arrived in about a week. That didn't work. I called up customer service again, and this time they sent a replacement battery and a new rear assembly. I think it was the battery that was causing the problems, but I replaced the rear assembly anyway. Now it works fine.
So it was off to a slow start, but in the end everything is working fine. Customer service is fast, friendly, and hassle-free.
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